Cancellation & Refund Policy

This policy explains how cancellations, returns and refunds work at ANJANI CREATIONS.

1. Order cancellation

• You may request cancellation before the order is shipped, subject to payment and stock status.
• Once shipped, cancellation is not usually possible; you may use the return process after delivery where eligible.
• We may cancel an order for stock issues, pricing errors, failed payment, or suspected fraud. Eligible prepaid amounts will be refunded.

2. Returns

• Eligible products may be returned within the return window shown on the product/order (typically 7 days from delivery), unused and in original packaging with tags/invoice.
• Some items (personal care, perishables, customised goods, intimate apparel, digital goods, etc.) may be non-returnable unless damaged or defective.
• Raise a return from your account Returns section or contact support with order ID and photos if the item is damaged.

3. Refunds

• Approved refunds are processed to the original payment method where possible, or as store credit/voucher if offered.
• Refund timelines depend on banks/payment partners (often 5–10 business days after approval).
• Shipping charges may be non-refundable unless the return is due to our error or a defective product.

4. Exchanges / replacements

Where available, replacements follow the same eligibility checks as returns and depend on stock.

5. Contact

For cancellation or refund help: test@gmail.com · +91 98765 43210 · or visit Contact Us.